Prevention and Management of Aggression and Violence (PMAV)

The aim of this Prevention and Management of Aggression and Violence (PMAV) Course is to provide learners with the knowledge, skills, and attitude to be able to manage aggression and violence.

This course provides staff members with the knowledge, confidence and skills in recognising the early indicators, assessing and de-escalating aggressive behaviour encountered within the context of their role.

This course is based on the HSE’s Policy on the Prevention and Management of Work-Related Aggression & Violence 2018, their

Strategy for Managing Work-related Aggression and Violence within the Irish Health Service 2008 and the Mental Health Commission’s Code of Practice on the use of Physical Restraint. This is similar in content to the MAPA Course.

• Theory of aggression and violence in the workplace
• Ethical & Legal requirements associated with aggression and violence
• Strategies to avoid occurrences of aggression and violence
• Recognition, assessment and management of escalating situations.
• Assault cycle
• Case studies relating to the identification of triggers and the assault cycle
• Verbal and non-verbal de-escalation skills
• Physical and psychological risks involved in physical interventions
• Safe practice in lone working and working alone
• Personal safety in providing physical care
• Risks associated with the use of physical interventions
• Demonstration & practical’s:

            - Defence from: Kicks, slaps & punches

            - Breakaway from: clothing, wrists, hair, body or bite